Privacy Policy

At Visual Works Texas (“we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us. By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, business name, and any other information you provide when requesting a quote or contacting us.

Usage Information: Details about your interactions with our website, such as your IP address, browser type, operating system, and pages viewed.

Cookies and Tracking Technologies: Information collected through cookies and similar tracking technologies to improve your browsing experience.

2. How We Use Your Information

We use the information we collect for purposes such as:

Providing our services, including quotes, consultations, and sign production.

Communicating with you about your inquiries, orders, or updates.

Improving our website, services, and customer experience.

Marketing and promotional purposes, such as sending newsletters or special offers (you can opt-out at any time).

Ensuring compliance with legal obligations and protecting our rights.

3. Sharing Your Information

We do not sell your personal information. However, we may share your information in the following circumstances:

Service Providers: With third-party vendors who assist us in delivering our services, such as payment processors or shipping providers.

Legal Compliance: If required by law, court order, or governmental authority.

Business Transfers: In connection with a merger, sale, or transfer of assets, where your information may be part of the transaction.

4. Data Security

We implement reasonable technical, administrative, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Choices

You have the following rights regarding your information:

Access and Update: You may request access to or correction of your personal information.

Opt-Out: You may opt-out of receiving marketing communications by following the unsubscribe instructions in our emails.

Cookies: You can adjust your browser settings to refuse cookies or alert you when cookies are being used.

6. Children’s Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the updated policy on our website. Your continued use of our services constitutes acceptance of the revised Privacy Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.